H

Business Process Manager

Home Credit

Ho Chi Minh City, Ho Chi Minh City, Vietnam Full-time February 25, 2026

Found Description

KEY RESPONSIBILITIES


  • Establish and maintain a framework to document, standardize, and align business processes with strategic goals.

  • Analyze and map existing processes to identify inefficiencies, redesign “to-be” processes, and implement improvements.

  • Lead process improvement initiatives, manage change effectively, and ensure smooth implementation across teams.

  • Develop metrics to track process performance, maintain documentation, and ensure regulatory compliance.

  • Work with all business units to drive process improvements collaboratively and support strategic transformation projects.

  • Introduce new tools, automation, and emerging practices to enhance process operations.

  • Lead the Business Process Office team, establish governance for process changes, and manage the portfolio of improvement initiatives.

  • Promote a culture of process excellence, conduct training, and engage employe...
  • Ready to Apply?

    Submit your application for Business Process Manager at Home Credit

    Apply Now