Business Process Automation Analyst (AI & Workflow)

About the Role
We are seeking a highly motivated Business Process Automation Analyst to join our team. The successful candidate will work closely with business units to identify automation opportunities, redesign business processes, and implement intelligent workflow solutions that improve operational efficiency and customer experience.
This role is ideal for someone with a strong background in business analysis, process improvement, workflow automation, and AI-enabled business solutions.
Key Responsibilities
Partner with business stakeholders to identify and prioritise automation opportunities.
Facilitate process discovery workshops and document current and future-state business processes.
Model business processes using BPMN 2.0.
Gather, analyse, and document business and functional requirements.
Configure workflow solutions, forms, notifications, business rules, and approval workflows.
Coordinate User Acceptance Testing (UAT) and support solution d...