Business Process Analyst

Job Description

The main purpose of this role is to map and document business processes as well as review the procedure manuals in consultation with business process owners and business units.

Key Responsibility Areas

1. Process and data modelling
   
   
   
   • Gathers and analyses information from a variety of sources to inform the business process mapping and documentation within the institution
   
   
   • Translate subject matter expert and stakeholder discussion into process maps and procedures
   
   
   • Identify and document instances where existing business processes may be streamlined or improved
   
   
   
   


2. Internal and external stakeholder management
   
   
   
   • Serve as a modelling subject matter expert and point of contact to support functional and cross‑functional stakeholders
   
   
   • Collaborate with subject matter experts to ensure appropriate stakeho...