Business Operations Specialist (BNPL)

Responsibilities

• Mandate the entire chain of business operations from product development plans, campaign management, marketing and partnership collaboration with internal stakeholders across cross‑function teams such as product, technology, legal, finance, compliance, marketing, credit risk and customer service within Alibaba e‑commerce platforms.
• Collaborate with internal and external partners to drive the adoption and growth of BNPL in-country, leveraging a strong understanding of the local fintech and lending ecosystems.
• Contribute to and influence the product roadmap with product development and technology teams to enhance user experience, develop product features and operational tools that drive user conversions and overall experience.
• Act as a data expert by analysing and reporting key business metrics that inform business decisions.
• Employ deep knowledge of the marketing conversion funnel and user behaviour metrics t...