Found Description
Finance & Reconciliation
Conduct financial reconciliations for insurance transactions with external partners (e.g., Shopee), including investigation and resolution of discrepancies, refund cases and operational gaps.
Act as the go‑to person for operational issues including technical errors, policy processing issues, and system concerns.
Coordinate with Product Managers and Tech teams to investigate and resolve escalations.
Project & Product Support
Lead and support project execution from initiation to closure, including planning, monitoring, and evaluation.
Support product growth initiatives and operational improvements.
Develop understanding of products to support escalation handling and issue resolution.
Marketing & Campaign Execution
Support end‑to‑end marketing campaign execution.
Coordinate with Marketing team and designers for asset preparation and campaign setup.
Ensure proper ali...