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Business Manager - Cx Strategy

Cars24

Gurugram, Haryana, India Full-time July 02, 2026

Found Description

About PiceAtPice®, we’re redefining how Indian SMEs pay, manage cash flows, and access credit. Backed byNexus Venture Partnersand leading angel investors, we’re building a unified payments platform and soon, launching ourown credit card productdesigned specifically for businesses.As we scale,Customer Experience (CX)sits at the heart of everything we do. This role goes beyond traditional support. You’ll be aCX champion, ensuring every interaction builds trust, clarity, and confidence, especially as we introduce new financial products likecredit cards, payments, and credit features. You’ll be the first touchpoint for our customers and a key voice shaping how SMEs experience Pice.This role combinesCustomer Experience, Relationship Building, Sales, and Cross-Sales. You'll engage with existing and newly onboarded customers, help them understand Pice products, encourage product adoption, and drive additional usage opportunities.You'll play a key role in improving customer activation, retenti...

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