Found Description
SUMMARY:
A leading financial services organisation is seeking an experienced Business Intelligence Analyst to support and optimise collections operations through data-driven decision-making, payment strategy enhancement, and operational efficiency improvements.
POSITION INFO:
This role is responsible for maximising collection success rates by optimising payment processes, tracking strategies, and pay-day management initiatives while reducing operational costs and ensuring compliance with relevant regulatory requirements. The successful candidate will work closely with cross-functional teams to drive continuous improvement across collections and payment operations. Key Responsibilities: Monitor collections and payment performance and identify opportunities for improvement. Analyse data and provide insights to support business decisions. Develop and maintain reports, dashboards, and performance metrics. Test and optimise collection strategies to im...