Business Intelligence Analyst

SUMMARY:

An exciting opportunity is available for a detail-oriented and inquisitive Business Analyst to support product development across multiple markets in Africa. This role offers exposure to the full value chain of a growing financial services environment, including credit, collections, customer onboarding, and system integrations.

POSITION INFO:
Working closely with Product Owners and key stakeholders, you will play a critical role in bridging business needs with technical delivery , ensuring the development of impactful, user-focused solutions. Key Responsibilities: Gather, analyse, and document business requirements through stakeholder engagement and data analysis Develop solution design documents, user stories, wireframes, and process flows Analyse current processes and contribute to improving operational efficiency and customer experience Define and maintain business rules and system configurations Collaborate with cro...