Found Description
Performance Tracking
Track key KPIs — connect rates, containment, funnel conversion, retention, campaign outcomes — to spot process gaps and inefficiencies. Run root-cause analysis to find the real reason behind a drop or miss, not just the symptom.
Data Analysis & Storytelling
Turn complex campaign and operational data (using Excel/Google Sheets, SQL, and BI tools) into clear, simple narratives for non-technical stakeholders.
Strategic Recommendations
Suggest data-backed improvements to bot/flow logic, client retention, and go-to-market (GTM) strategy. Turn findings into clear, prioritized actions teams can actually execute .
Stakeholder Management
Lead review calls with clients and internal leadership — presenting perfor...