Business Enabling Key User Consultant

Mission Overview:

This is a consultancy mission at a client site, where you will represent Keystone Solutions as a Business Enabling Key User. As a Keystone Solutions consultant, you will work on-site with the client, supporting their teams and driving business improvements while embodying our core values and commitment to excellence.

Responsibilities:

• Support specific teams (Sales, Customer Care, Finance, etc.) in their daily activities by providing training, preparing support materials, and assisting Team Leaders with coaching sessions.
• Assist teams in complex business cases and identify areas for improvement.
• Actively listen to business domains, capture and challenge change requests, formalize them into RFCs or project proposals, document requirements, contribute to prioritization, and support testing and change management upon deployment.
• Participate as a business representative in projects by g...