Business Analyst (ServiceNow Implementation)

LeverageTek is actively seeking a Senior Business Analyst — ServiceNow & Procurement for a 1-year contract with its Ottawa-based customer.

Work Location

Ottawa preffered - Open to remote

Key Tasks

Implementation Planning

• Support the development of project documentation including scope, requirements, use cases, test cases, and training materials as required
• Provide effort estimates for business analysis activities and support resource planning inputs by coordinating with internal and external project team members

Requirements and Business Analysis

• Lead and perform core business analysis activities including understanding business goals, setting the project vision, and managing the delivery of a product or service fit for purpose
• Gather, analyze, and document procurement requirements and workflows including BRDs, user stories, and As-Is / To-Be process maps
• Ensure require...