Business Analyst, Resort Services

We are seeking a Business Analyst to support operational systems and business processes within a large-scale resort services environment. This role focuses on system enhancements, operational support, issue analysis, and process improvement initiatives across resort services applications and operational platforms.

The ideal candidate should possess strong operational understanding together with hands‑on experience working with business users, technical teams, and vendors to support day‑to‑day operations and system delivery.

• Engage stakeholders to gather, analyze, and document business and operational requirements
• Translate business needs into functional specifications and process workflows
• Conduct impact analysis for system enhancements and operational changes
• Facilitate discussions between business users and technical teams
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