Business Analyst (Programme)

Key responsibilities

• Capture, document and traceability-manage requirements from Customer across all workstreams.
• Author and maintain governance artefacts - Terms of Reference, RACI, gate-review decks, programme glossary.
• Support workstream BAs with consistency, templates and quality assurance.
• Run requirements workshops, persona definition sessions and journey-mapping exercises with Customer users.
• Maintain the requirements traceability matrix from initiation through to BAU handover.

Required experience and qualifications

• 5+ years as a Business Analyst on technology transformation programmes programme-level experience is advantageous.
• Solid experience with workshop facilitation, documentation and stakeholder-management skills.
• Demonstrable delivery experience in a regulated industry - financial services, government, pharmaceuticals, energy or similar - including fami...