Found Description
Job Title: Business Analyst, Platform and Partner Support (Independent Contractor, Remote)
Company: US-based SaaS company
Location: Remote (Must work US hours, 6 AM – 2 PM Pacific Time or 9am - 5pm Eastern Time)
Compensation: $2,000 - 2,500 per month USD
About the Role
We are looking for a technically-minded Business Analyst (Platform/Partner Support) to bridge the gap between our client-facing Operations team and our Product/Engineering squads. In this role, you will act as the primary technical liaison, handling complex support requests, streamlining partner integrations, and managing high-level escalations.
Your mission is to provide high-touch technical support that our generalist Ops team cannot, ensuring our clients receive expert guidance while allowing our developers to stay focused on building the f...
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