Found Description
Job Description
On behalf of our public sector client, Affinity is seeking a Business Analyst, Technology Services. The consultant will support Technology Services Transformation initiatives by providing business analysis for Windows 11, M365, endpoint management, identity, collaboration, security, infrastructure, and operational readiness workstreams.
The role will focus on requirements elicitation, process mapping, current‑state and future‑state analysis, stakeholder analysis, user journeys, service design, decision support, testing support, change readiness, and traceability from business need through implementation and sustainment.
Responsibilities
- Through exceptional Excel and Power BI analysis and data normalization skills, generate accurate lists of user and computer objects to be targeted by various clean‑up and remediation activities as well as comms activities.
- Document existing manual matrixed workflows and related RA...