Business Analyst Junior+ [Ambassador Delivery Platform]

We're looking for a Business Analyst to join our Delivery Platform, responsible for delivering Plata cards and banking products directly to customers through our Ambassador Network.
This is a business- and operations-heavy role with strong exposure to product development.
You'll work closely with product managers, engineers, analysts, and operations teams to build scalable solutions, improve operational efficiency, and enhance the customer experience.Challenges that await you:Design and scale operational processes for the Ambassador Network, from onboarding and task assignment to delivery execution and quality controlIdentify operational bottlenecks and opportunities for improvement, and translate them into scalable product and process solutionsDesign and develop internal operational tools and backoffice functionality used by ambassadors and operations teamsContribute to the development of the Ambassador App by defining requirements, designing workflows, and improving the us...