Found Description
The Business Analyst I plays a key role in the successful implementation of customers on the RealPage Utility Management products. This role collects the required deliverables from clients, validates their content, and conducts the scheduling and handoff to the consulting team. They are also responsible for accurate backlog management and order forecasting.
Responsibilities
- Work with customers to schedule the implementation of newly ordered products/services.
- Validate customer-provided deliverables to ensure accurate and complete information.
- Deliver a consistent customer-focused onboarding experience.
- Deliver on-time implementations, per agreement with customer.
- Partner with Sales, Implementations, and Account Management teams to support activations of orders.
- Accurately forecast activations and consistently update backlog.
- Identify and escape issues or risks to assigned implementations. <...