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Business Activity Manager

Concentrix

Dakar, Dakar Region, Senegal CDD July 10, 2026

Found Description

Business Activity Manager.

About Concentrix

Concentrix is an international company operating in over 70 countries. Specialists in improving customer experience and optimizing business processes, we help companies transform and achieve excellence, in an inclusive, collaborative and innovative environment.

Your mission as a Project Manager

Your main role will be to ensure the success and performance of your project. You will be responsible for:

Project management 

  • Guarantee the quality of customer relations by achieving the objectives set with management.
  • Analyze project performance indicators (profitability, volume, quality) and define necessary action plans.
  • Ensure compliance with quality standards (ISO, NF345, LRS).
  • Manage setups of new activities and ensure availability of human and technical resources.
  • Customer relationship management:

  • Prepare and lead customer meetings (COPROD, COPIL)...
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