Found Description
Customer Success Manager (CSM)
As a Customer Success Manager (CSM), you will be the strategic partner helping Reevo’s customers realize the full value of our CRM platform. You’ll own relationships with complex, high‑value accounts—driving adoption, engagement, and measurable outcomes that lead to renewals and expansion. This role blends consultative business acumen, product fluency, and a customer‑first mindset to ensure every Reevo customer achieves lasting success.
We expect the team to be in our SF office five days a week.
What you will do
- Own the Customer Relationship: Be the primary post‑sales point of contact and advocate for a portfolio of customers, ensuring strong relationships with key stakeholders and executives.
- Drive Value and Adoption: Lead regular strategy and success reviews to help customers maximize ROI and expand platform usage across teams and modules.
- ...