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BSA Practice Lead

Scotiabank

Toronto, Ontario, Canada Full-time June 02, 2026
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Found Description

Is this role right for you?

In this role, you will:
  • Stand up and lead the BA practice model (standards, intake, capacity, governance). 

  • Define BA ways of working across ITSM, ITAM, ITOM, and other platform teams. 

  • Build a talent strategy (hiring, onboarding, skill frameworks, BA playbooks). 

  • Establish consistent artifacts : equirements (BRD/FRD, user stories), process flows , control narratives & audit traceability. 

  • Drive BA quality standards across agile and waterfall delivery models. 

  • Lead requirements and design across ITSM (Incident, Problem, Change, Release, Request), ITAM (HAM/SAM lifecycle, inventory, entitlement), ITOM (Discovery, CMDB, Service Mapping, Event Mgmt). 

  • Ensure alignment to Enterprise service models, CMDB standards, and asset lifecycle processes, End-to-end operational workflows and integration points. 

  • Drive process standardization and simplification across regions and ...

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    Found Details

    LocationToronto, Ontario
    CountryCanada
    TypeFull-time
    CategoryBusiness Operations Specialists
    PostedJune 02, 2026

    About Scotiabank

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    Scotiabank

    Toronto, Canada

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