Broadridge Application Support Analyst

Drive application performance with Broadridge as an Application Support Analyst, managing critical financial application environments. Engage directly with clients to ensure optimal service delivery.
Broadridge is looking for an Application Support Analyst with 5+ years of experience in a client-facing role within the financial sector. You will be responsible for overseeing application stability, conducting root cause analysis, and implementing preventive solutions while facilitating effective communication between clients and internal teams.
Key Responsibilities:
• Provide advanced support for both production and client environments
• Lead incident management and resolution processes
• Conduct proactive health checks and monitoring of applications
• Coordinate application releases and ensure deployment readiness
• Create and maintain operational documentation, including incident reports
Requirements:
• Bachelor's degree in IT or a related discipline required...