Branch Operations Supervisor at Mitten

Lead branch operations at Mitten Building Products in Calgary, AB as a Supervisor of Branch Operations. Drive exceptional customer service, oversee inventory, and implement operational processes effectively.
In this pivotal role, you will champion customer service leadership and operational planning, ensuring compliance and efficiency at the branch level. This position requires a strong background in management, with responsibility for customer communication, inventory oversight, and purchase order approvals to maintain service excellence.
Key Responsibilities:
• Lead and develop Customer Service Representatives
• Ensure consistent customer communication standards
• Manage weekly shipping and fulfillment planning
• Approve or deny operational exceptions
• Oversee branch inventory administration
Requirements:
• 3–5 years of relevant branch operations experience
• Proven leadership in customer service environments
• Strong problem-solving and organization...