Branch Operations & Advisory Coach

AIA Malaysia is seeking a specialist to support the Branch Head in overseeing branch operations in Petaling Jaya. The role emphasizes operationalizing digital adoption and guiding staff towards advisory interactions while ensuring high-quality service delivery.

The ideal candidate will have a Bachelor's degree, over 3 years of supervisory experience, and a passion for customer service. Responsibilities include collaborating with sales teams, promoting digital solutions, and ensuring compliance with internal standards.