Found Description
Job Scope – Branch Manager
Job Title: Branch Manager
Reports to: Area Manager
Direct Reports: All branch-based staff
Purpose
The Branch Manager oversees all branch operations, ensuring portfolio security, effective program and policy implementation, excellent customer service, client and staff management, and accurate financial reporting. This role carries full financial and management authority at the branch level.
Key Areas of Responsibility
- Branch Operations Management – Supervise day-to-day operations to ensure efficiency, accuracy, and compliance.
- Portfolio Security – Monitor and safeguard loan and savings portfolios, ensuring timely collection and minimal delinquency.
- Program & Policy Implementation – Execute company policies and microfinance programs as approved by the central office.
- Customer Service – Maintain strong client relati...