BPO Training Specialist - New Hire & Curriculum Coach

Teleperformance in Malaysia is looking for a Training Specialist to facilitate new hire classes, enhance existing training modules, and assess new hire performance. The ideal candidate will have a Bachelor’s degree or equivalent, a minimum of 2 years of training experience in a BPO setting, and proficiency in English, with additional language skills in Mandarin or Bahasa being advantageous. Responsibilities include coaching new hires, conducting assessments, and collaborating on training curriculum adjustments.
#J-18808-Ljbffr