BPO Training & Quality Lead — Coaching & Performance

Concentrix is seeking a Manager I, Training in Mandaluyong to lead training programs for technical support accounts. This role involves performance coaching, overseeing training schedules, and ensuring quality standards across teams.

The ideal candidate will have 3-5 years in training quality within a BPO and strong skills in communication and training program delivery. Concentrix offers a dynamic workplace with growth opportunities.