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BPO Sales Trainer

Foundever

Cape Town, Western Cape, South Africa Full time July 16, 2026
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Found Description

BPO Sales Trainer

BPO Sales Trainer

Req ID#: 414557

Cape Town, South Africa, ZA

Job Description:

Role Purpose


To design and deliver training to support the agent journey

Primary Responsibility

  • Deliver soft skill and product sales training to newly recruited Foundever employees across campaigns, as defined by Foundever and our Clients, towards internal certification

  • Identify gaps in existing training material and structure and proactively update, maintain and offer solutions

  • Assist Learning Manager and campaign owners to identify learning gaps and identify learning solutions

  • Create standalone training modules for new or existing team members, as and when required

  • Provide coaching and feedback to trainees as part of their classroom learning experience

  • Maintain training records and scores achieved

    • <...

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    Found Details

    LocationCape Town, Western Cape
    CountrySouth Africa
    TypeFull time
    CategorySupervisors of Sales Workers
    PostedJuly 16, 2026

    About Foundever

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    Foundever

    Cape Town, South Africa

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