Found Description
The BPI Lead will report to the Sr Manager of of Process Excellence and Continuous Improvement.The role will include responsibility for the creation and delivery of best-in-class process improvement methodology and associated process training throughout the organization. This includes, but is not limited to, the reengineering, standardization, automation, and implementation and deployment of any process to increase client and associate engagement, as well as driving efficiencies and high productivity
Involves analyzing existing business processes to find inefficiencies, opportunities for automation, and then designing, implementing, and monitoring new, more efficient processes to improve performance, client experience, associate engagement, and aligning with business goals. Key responsibilities include collaborating with cross-functional teams, conducting data and root cause analysis, mapping processes, doing time and motion exercises, preparing and leading workshops, developi...
Involves analyzing existing business processes to find inefficiencies, opportunities for automation, and then designing, implementing, and monitoring new, more efficient processes to improve performance, client experience, associate engagement, and aligning with business goals. Key responsibilities include collaborating with cross-functional teams, conducting data and root cause analysis, mapping processes, doing time and motion exercises, preparing and leading workshops, developi...