Blueprint Genetics Client Services Expert

Be a vital part of Blueprint Genetics' effort to transform healthcare as a Genomic Client Services Specialist in Canada. Focus on delivering outstanding customer support and optimizing order processes.
As a key member of the Client Services Team at Blueprint Genetics, you will help streamline support for clinicians and their patients across Canada. This position requires effective communication and collaboration with various teams to manage inquiries related to genetic testing. Your focus will be on ensuring a high standard of service while performing administrative tasks.
Key Responsibilities:
• Deliver quality customer support for genetic testing inquiries
• Manage communications via phone and email with clients
• Handle order processing and quality assurance tasks
• Maintain meticulous records in the CRM system
• Collaborate on developing improved customer communication
Requirements:
• Degree in Life Sciences or similar field is preferred
• 1–2 years of...