BIM Solution Management Trainee (Customer Success)

Founded in 1998, Glodon is a global leader in digital construction solutions. As of 2024, we operate 8 R&D centers and 80+ subsidiaries, serving 390,000+ enterprise customers across 100+ countries. We are dedicated to transforming the industry through BIM, AI, and big data.

Responsibilities

1. Support product demo meetings, including but not limited to technical demand exploration, product demo, Q&A, etc.
2. Provide product professional training to product users; monitor product usage of key clients and improve customer satisfaction through various approaches.
3. Provide project guidance for key clients based on business needs.
4. Prepare technical materials for demo and training purposes.
5. Collaborate with team members on marketing events.

Qualifications

1. Bachelor's degree or above, majoring in Quantity Surveying, Civil Engineering, Architectural Engineering or related disciplines; preferred skill ...