Billing Team Lead: Data-Driven Revenue & Resolution

A leading telecommunications company is looking for a Billing Analyst Team Lead in Kuala Lumpur. The role involves overseeing a team to deliver accurate and customer-focused billing outcomes. Responsibilities include mentoring, managing billing enquiries, and ensuring compliance with processes. Candidates should have a Bachelor’s degree in a related field and 5–8 years of experience in billing systems. Skills in dispute management and advanced Excel are essential. The position offers the opportunity to drive improvements in billing processes and enhance customer experience.
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