Billing Specialist

Key Responsibilities

1. Customer Payment Reconciliation & Follow-up

   • Collaborate with the Finance Department to regularly reconcile sales records with actual payments received, and identify customers who have not made payments on time.

   • Track the list of customers with overdue payments, and maintain a clear and accurate accounts receivable ledger.

2. Sales Rep Accountability & Exception Analysis

   • Identify the sales representative(s) responsible for each unpaid invoice, and monitor the repayment status of each sales team or individual.

   • Analyze the root causes of payment delays or exceptions, such as customer credit issues, contract execution problems, or internal process gaps.

3. Collaboration with Legal Team to Drive Collections

   • Based on contract terms and applicable laws/regulations, assist in preparing payment reminder letters, or work wi...