Found Description
You’re that person in every group chat who keeps everyone’s finances straight. That skill is the career we’re looking for.
Who We Are
First Focus is Australia’s #1 MSP (Cloud Tango), operating for 9 years with almost 500 people across Australia, New Zealand and the Philippines. We have grown profitably for over 15 years, and we support a global team in a stable, structured environment.
Requirements
- Solid, hands‑on knowledge of billing procedures and the revenue cycle
- Experience with ConnectWise – a genuine advantage
- Working knowledge of MS Office and database tools
- Strong customer‑service instincts and the ability to explain charges clearly
- Obsessive organisation skills in a constructive way
- Excellent written and spoken English; calm under pressure
- Real patience, especially when handling repeated invoice queries
- Sharp attention to detail – in billing, close is never goo...