Billing Operations Analyst (Project Based)

At Ubiquity, we live and breathe our mantra: Head, Heart, Hustle. This isn’t just a philosophy—it’s the foundation of who we are and what we do. As a Billing Analyst, you’ll embody this mantra every day, delivering exceptional service with expertise, empathy, and a drive to succeed.

About the Role:

The Billing Operations Analyst will report directly to Raptor’s Billing Operations Manager and work closely with the Billing team to learn how to maintain and support Raptor’s growing customer base. As an Analyst you will be taught how to provide general office support and have
daily interaction with Raptor’s customers and employees.  

What You’ll Do:

• Assist Revenue Analysts with software renewal processes and reporting   
• Respond to customer emails and requests within Salesforce; resolve and close cases 
• E-mail upcoming renewal notices and invoic...