Billing & Collections Analyst

Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. 

Why we need this role

• Understand Customer queries and disputes, provide resolution within agreed OKRs on Siebel Tracking system.
• Effective and regular communication with customer and stakeholders.
• Interaction with Colt customers and understand the service and business impact.
• Responsible for the integrity of the data within the recording system and provide high quality resolution for customer issues

What we're looking for

Typical tasks and responsibilities will include:

•Manage cash collection and account reconciliation of de...