Billing Associate

About the Role: Review and verify order information entered into SAP/SFDC system Process customer orders within established deadlines. Respond to customer inquiries regarding order status. Manage the order life cycle, order monitoring, permissions and billing/credits/cancellations for new and renewal orders according to established policies and procedures Implement release of billing for all services and charges. Prepare and send invoices to clients in a timely manner. Handle billing inquiries from clients, providing prompt and professional responses. Resolve billing disputes by investigating issues and coordinating with relevant departments. Process billing corrections as needed to ensure accurate records. Prepare regular reports on billing status and revenue collection. Work collaboratively with other departments such as Sales,