Billing Associate - 7184

Internal Job Title: Sales Ledger Assistant

Location: Makati City, Metro Manila

Work schedule: Monday to Friday, 3PM to 11PM Manila time, overlapping with UK operating hours.

Employment type: Permanent

Pay range: Php 24,000 to Php 30,000

Responsibilities

• Manage a high volume of email requests, accurately assessing whether enquiries relate to Customer Master Data (CMD) or non-CMD activities, and taking appropriate action by processing, advising, or redirecting as needed.
• Review and validate all incoming Customer Master Data requests, applying specific processes and criteria tailored to different business models.
• Work across multiple systems to input, validate, and maintain Customer Master Data, ensuring consistency and data integrity.
• Exercise judgement on non-standard requests by asking the right questions, escalating where needed, and building subject‑matter expertise to communicate complex proc...