Found Description
Purpose
The Billing Analyst Specialist is responsible for ensuring accurate and timely processing of customer billing within WWEX Group’s Financial Operations Shared Services Center. This role focuses on validating invoices, resolving billing discrepancies, and maintaining compliance with internal controls and service level agreements (SLAs). The Billing Analyst Specialist works closely with internal teams and external partners to deliver high-quality billing services and support continuous improvement initiatives.
Essential Duties & Responsibilities
- Process and validate customer invoices, ensuring accuracy and adherence to contractual terms.
- Investigate and resolve billing discrepancies, including rate errors, missing charges, and incorrect account details.
- Maintain accurate billing records and documentation for audit and compliance purposes.
- Communicate with internal departments (Sales, Customer Support, Finance) t...