Bilingual Warranty Services Representative

Description

As the Warranty Services Representative, you will be responsible for responding to consumers regarding roofing warranties and processing claims.

What’s in it for you?

• Competitive salary: $50,000 - $55,000
• Competitive health and benefit plan
• Competitive matched retirement savings program
• The opportunity to join a continuously growing organization with focus on Diversity and Inclusion
• The opportunity to work with an industry leader in manufacturing

When you join us, you will;

• Respond to all consumer inquiries in a prompt and professional manner
• Process all documents within the company’s standard Service Levels
• Respond to customer inquiries received via phone and email
• Process claims within the company’s claims management systemEnsure all claims documents and call notes are entered and maintained
• Prepare claim files for managem...