Bilingual Technical Specialist at Lightspeed

Elevate your career as a Bilingual Technical Specialist (FR/EN) with Lightspeed in Montreal, Quebec. Provide exceptional white-glove support to strategic accounts while collaborating with various teams.

This role is essential in optimizing customer experience and requires a detail-oriented Bilingual Technical Specialist focused on strategic partnerships. You will handle complex technical challenges and advocate for product improvements to enhance merchants' operations. Your expertise will empower high-value clients and ensure seamless transitions, significantly impacting the Lightspeed ecosystem.

Key Responsibilities:
• Deliver exceptional technical support to strategic clients
• Optimize business processes by recommending best practices
• Facilitate smooth transitions with Implementation teams
• Collaborate with Strategic Account Managers for issue resolution
• Anticipate client needs through unified meetings

Require...