Bilingual Tech Support Engineer - Fraud Detection

Visa is seeking a bilingual Technical Support Engineer to join our Americas Support Team. This highly technical, customer-facing role involves diagnosing complex issues in live fraud detection environments, partnering with engineering to deliver effective solutions, and supporting ARIC deployments across cloud and on-premises infrastructures.

You will act as the single point of contact for post-deployment customers, engineers and QA, manage inbound requests, analyze logs, scripts, and