Bilingual Tech Support EN/FR for IP Video

Milestone Systems in Barcelona is seeking a Support Professional fluent in English and French to join our hybrid team, working late shift 10:00 to 19:00. This role focuses on delivering high-quality technical support across the Milestone product portfolio to partners and customers.

You will troubleshoot cases, assist with implementation and operation of Milestone solutions, and collaborate with internal teams to ensure effective case handling while meeting KPIs and SLAs.