Bilingual Team Lead: Mentorship, Strategy & Escalations

Taskus is seeking a Team Lead in Bogotá to mentor and guide team members while enhancing their problem-solving and technical capabilities. In this role, you will establish team goals and implement strategies for effective execution and measurement. A key requirement includes being bilingual in English and Spanish with at least 2 years of management experience in the BPO or call-center sector.

This position supports both work from home and on-site options in Pereira, providing a flexible work environment that encourages teammate development.