Bilingual Relocation Advisor in Ottawa

Enhance the relocation experience for Government of Canada transferees with Sirva as a Bilingual Relocation Advisor in Ottawa, Ontario. Provide essential support, guidance, and administrative assistance for a smooth transition.
In this onsite role, you will serve as the primary contact for transferees, ensuring all services are delivered effectively. Your responsibilities include managing expenses, conducting planning sessions, and addressing inquiries across multiple channels. Strong customer service and communication skills are crucial to assist transferees during stressful moves.
Key Responsibilities:
• Provide relocation assistance via emails and calls
• Conduct planning sessions to guide clients
• Review and process expense claims efficiently
• Maintain and update relocation files accurately
• Perform administrative tasks for the Contact Centre
Requirements:
• Bilingual proficiency is highly advantageous
• Strong customer service background
• Excel...