Bilingual QA & Training Analyst - On-Site Lima

LLAMAPIXEL GAMING S.A.C. in Lima, Peru, seeks a bilingual Quality Analyst to join our on-site team supporting Spanish-speaking users in a 24/7 environment.

You will monitor interactions across chat, email, and chatbot channels, provide coaching feedback, and collaborate with Quality, Training, and Operations to drive improvements and alignment with standards. Ideal candidates have at least 2 years in QA or related roles, strong data analysis skills, and the ability to translate findings into