Bilingual Qa Analyst - En/Es (Xico)

Job Overview

Percepta is seeking a Quality Assurance Specialist in Ciudad de México.

Responsibilities

This role involves quality auditing, crafting performance reports, and collaborating with team members to enhance processes within a customer service environment.

Qualifications

• High school diploma
• Fluency in English and Spanish
• Two years of customer service experience

Benefits

The position offers a monthly salary of 11,400 pesos plus various employee benefits including vacation bonuses and medical insurance.