Bilingual QA Analyst | Coach & Process Improver

Link-Worldwide in Valle de Chalco Solidaridad is seeking a Quality Assurance Analyst. This position requires a bilingual individual in English and Spanish and involves conducting Quality Assurance evaluations, coaching agents, and enhancing processes across various business lines.

The ideal candidate will have over 2 years of customer service experience and a minimum of 1 year in a supervisory or Quality Assurance capacity. The role offers a competitive monthly salary of 11,400 pesos and a comprehensive benefits package including annual vacations and bonuses.