Bilingual Program Manager, Patient Support Programs

About the Role:

The Bilingual Program Manager, Patient Support Programs is responsible for leading the end-to-end delivery of patient support programs, ensuring operational excellence, client satisfaction, and financial performance.

As a key people leader, you will oversee program execution, manage cross‑functional teams, and collaborate with clients and internal stakeholders to deliver high‑quality, compliant, and patient‑centric services. You will drive program performance through KPI management, process optimization, and continuous improvement while ensuring alignment with business objectives and regulatory standards.

What You’ll Do:

• Lead the execution of patient support programs, ensuring delivery is on time, within budget, and aligned with client expectations.
• Manage and coach program teams, fostering a high‑performance, service‑oriented culture.
• Serve as the primary client contact, ensuring strong partner...