Found Description
Elevate your career with BioScript Solutions as a Bilingual Patient Service Coordinator in Ottawa, ON. This hybrid role focuses on exceptional customer service in a call center dedicated to patient care.
In this full-time position, you will act as a key liaison between patients and healthcare providers, ensuring their needs are met effectively. Key skills include strong communication, critical thinking, and attention to detail. You'll handle inquiries, resolve issues, and maintain patient confidentiality while contributing to a positive customer experience.
Key Responsibilities:
• Coordinate patient care with healthcare providers
• Manage inbound and outbound communications efficiently
• Escalate sensitive issues to medical professionals
• Provide thoughtful responses to patient inquiries
• Maintain accurate patient data and uphold confidentiality
Requirements:
• High school diploma or 3 years experience
• Strong computer skills in Microsoft Office
• Cu...
In this full-time position, you will act as a key liaison between patients and healthcare providers, ensuring their needs are met effectively. Key skills include strong communication, critical thinking, and attention to detail. You'll handle inquiries, resolve issues, and maintain patient confidentiality while contributing to a positive customer experience.
Key Responsibilities:
• Coordinate patient care with healthcare providers
• Manage inbound and outbound communications efficiently
• Escalate sensitive issues to medical professionals
• Provide thoughtful responses to patient inquiries
• Maintain accurate patient data and uphold confidentiality
Requirements:
• High school diploma or 3 years experience
• Strong computer skills in Microsoft Office
• Cu...
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