Bilingual Patient Service Coordinator

Become a Bilingual Patient Service Coordinator with BioScript Solutions in Moncton, NB. This hybrid role focuses on patient-first customer service while managing critical communications.
As a full-time, permanent member of our team at BioScript Solutions, you will excel in providing exceptional support and coordination for patients and healthcare providers. This role requires you to handle inquiries with empathy, manage data accurately, and ensure a seamless patient experience. Your contributions will ensure effective communication and overall patient satisfaction.
Key Responsibilities:
• Serve as the liaison between patients and healthcare providers
• Handle inbound and outbound calls with strong attention to detail
• Escalate matters appropriately to healthcare professionals
• Respond to patient concerns and resolve inquiries efficiently
• Maintain patient confidentiality and uphold professionalism
Requirements:
• High school diploma and three years of rele...